Consistently maintaining a high benchmark is achieved through our training programme and our understanding of effective management.
All contracts are assigned to a dedicated supervisor under the control of the management team; we place a realistic limit on the number of smaller portfolios our managers will handle, allowing us to keep a close eye on standards.
Bespoke is a partner you can depend on with confidence. We do what we say we are going to do, and we do it well. Plus, there’s always a manager you can talk to about any aspect of our service.
Communication is key. We talk to our clients about their service, about what is done, what cannot be done, and what should be done. This approach sets the tone for our relationship with you, keeping things open, up front and honest.
Transparency, accountability and integrity. These are part of our core values. We will analyse your needs, plan a programme and implement it as agreed on time, on budget and to your specification. Then we’ll review it regularly to maintain our standards through the life of the contracted works.